Business Process Outsourcing

Great Deccan Software offers Business Process Outsourcing services in the areas of telemarketing, customer care, technical support and search engine optimization.

Telemarketing

we have experienced marketing professionals who are adept at using these tools, designing and executing your marketing campaigns. Whether it is cold calling potential customers, running email campaigns, or reaching customers through blogs & youtube, we have the expertise and persistence to reach your target audiences.

Customer Care

Customer care is about listening to your customers, understanding their issues and doing something about them. At Great Deccan Software, we have the expertise and the resources to design the most insightful customer surveys, organize customer feedback campaigns and seek the insight our clients need from their customers. We have the people to conduct these surveys and tools to read the tea leaves and mine the data collected. We work with our clients to identify customer trends, what they like and dislike about our clients' products and services

 

Data Entry

We offer one of the most efficient data entry services. Our trained professionals ensure data quality and speed. Many of our clients use our services for meta data entry where the operators are required to classify information in appropriate buckets.

Technical Support

The experience your customers have with your products once they start using defines your long term viability of your business and your products. It takes 10 times more effort and $$$ to find new customers than keeping the ones you have happy and get repeat business. At Great Deccan Software, we have technology professionals who are courteous, good listeners but highly technical at the same time.

Search Engine Optimization

SEO is the latest in keeping you relevant in the internet age. 98% of the users online find what they are looking for by searching for relevant keywords on Google, Yahoo or Live. Search engines that feed the results of search after crawling and indexing billions of pages, have very complex algorithms for ranking pages. Page views and link backs to your pages determine how your webpage is ranked in a search result.